This Privacy Policy (“Privacy Policy”) explains how Piloni Group LLC and its subsidiaries and affiliates (collectively, the “Company,” “we,” “us,” or “our”) collect, use, and share your personal information through the websites and platforms we own and operate that link to this Privacy Policy (collectively, the “Website”), as well as our related online and offline services, events, social media pages, and email and other electronic communications (collectively, and together with the Website, the “Services”). The choices you have with respect to your personal information are also outlined. Our privacy practices comply with the applicable laws of the places where we operate. You may see additional region-specific terms that only apply to customers in those areas, or as required by applicable laws.

The Company may change this Privacy Policy at any time. If we make changes to how we collect, use, or share personal information, we will post the updated Privacy Policy on this page. In some cases, we may also notify you by email, posting a notice on the Services, or other means as required by law. By continuing to use the Services after changes are posted or notified, you acknowledge and agree to those changes. Please check this Privacy Policy regularly to stay informed about our latest policies and practices.

Personal Information We Collect

Information You Provide to Us

When you use our Services or communicate with us, you may provide us with various types of personal information, including:

• Contact Information: If you sign up for our email, newsletter, or blog, or if you contact us, we collect your name and email address.
• Dealer Account Information: If you are a registered dealer of our products, we collect your name, email address, mailing address, company name and details, and your account login information (customer number and password).
• Consumer Account Information: If you register for an online account on our Website (e.g., “Consumer Sample Account” or “My Ideas” account), we collect your name, email address, mailing address, account login details, and any information you store in your account. We also collect your account preferences and marketing or communication preferences.
• Community Member Information: If you join our online communities for design professionals, contractors, and architects (e.g., “The Top Knobs Design Board”), we collect your name, email address, mailing address, social media handles, company name, and other business or professional details.
• Marketing Information: We collect your account preferences and how you interact with our marketing communications.
• Payment Information: Our third-party payment processors and we collect payment information you provide during transactions, such as credit card number, billing address, and other financial details.
• Product Warranty Information: When you register your product for a warranty or submit a warranty claim, we collect your name, email address, mailing address, phone number, and details about your purchase or service date.
• Survey and Sweepstakes Responses: We collect information you provide in surveys, questionnaires, or contests.
• Customer Service Recordings: We record customer service calls for training and quality assurance.
• Communications: We collect information from your requests or inquiries, including support, assistance, quotes, or order information, and any feedback you provide via webforms, email, or other methods.

We request that you do not provide sensitive personal information (e.g., related to race, ethnicity, political opinions, religion, health, biometrics, genetics, criminal background, or trade union membership) unless specifically requested by us.

Information Automatically Collected

We, our service providers, and our advertising partners may automatically collect information about you, your computer or mobile device, and your activity over time on our Services and other sites and online services. This information includes:

• Online Activity Information: This includes the website you visited before ours, pages or screens viewed, time spent on a page or screen, navigation paths, activity on a page or screen, access times, and duration of access.
• Device Information: This includes your device’s operating system type and version, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location (city, state, or geographic area).

We use cookies and similar technologies to facilitate automatic data collection, including:

• Cookies: These are text files stored on your device to identify your browser or store information or settings in your browser, helping you navigate between pages efficiently, remembering your preferences, enabling functionality, understanding user activity and patterns, and facilitating online advertising.
• Flash cookies: These are locally-stored objects used for similar purposes as cookies but can store more data.
• Web beacons: Also known as pixel tags or clear GIFs, these are used to confirm webpage or email access, content views or clicks, and to compile usage statistics and measure marketing campaign success.
• Session replay technologies: These are third-party software tools that record video replays of user interactions with the Website, including clicks, mouse movements, scrolls, touches, typing, and other activities. We use these replays for research and development, troubleshooting, understanding user interactions, and identifying areas for improvement.

Information from Third Parties

We may receive personal information from third parties such as our dealers, service providers, advertising partners, data analytics partners, operating systems and platforms, social media platforms, event sponsors, publicly available sources, or data providers. We may combine this information with data we collect directly from you or automatically.

Referrals

If you refer colleagues or other contacts to us through our Services, please ensure you have their permission before providing their contact information.

How We Use Your Personal Information

The Company collects personal information primarily to provide our products and Services and to operate our business. Additionally, we use personal information for the following purposes as outlined in this Privacy Policy or as communicated at the time of collection:

To Provide the Services

We use personal information to deliver our Services and manage our operations. Examples include:

• Processing transactions, such as purchasing products and samples.
• Managing and maintaining your account.
• Handling product warranties and processing warranty claims.
• Enhancing and personalizing your experience with our Services.
• Verifying your identity and determining your eligibility for offers and promotions.
• Communicating with you, including account updates, transaction notifications, and responding to your inquiries or feedback.
• Conducting contests, surveys, sweepstakes, or other promotions.
• Providing maintenance and support for our Services.
• Fulfilling other purposes for which you provide personal information.

Research and Development

We utilize personal information for research and development to improve our Services, understand user preferences and trends, and develop new features, products, and services. This may involve creating aggregated or anonymized data from personal information, which we may use and share for lawful business purposes.

Direct Marketing

Subject to applicable laws, we may send you Company-related or other direct marketing communications. These communications may include updates, special offers, promotional materials, and information from us and our business partners. You can opt-out of receiving marketing communications as described in the “CHOICES ABOUT YOUR PERSONAL INFORMATION” section below.

Interest-Based Advertising

We collaborate with third-party advertising and social media companies to promote our business and display ads for our products and services. These partners may collect information about your activities across our Services and other websites or platforms to deliver targeted ads based on your interests. You can learn more about managing your preferences for interest-based advertising in the “CHOICES ABOUT YOUR PERSONAL INFORMATION” section below.

Compliance with Laws and Regulations

We may use personal information as necessary to comply with applicable laws, legal requests, and regulatory obligations, such as responding to subpoenas or government inquiries.

Compliance, Fraud Prevention, and Safety

We use personal information to maintain the security and integrity of our Services, protect against fraud and unauthorized activities, and ensure compliance with legal and contractual requirements. This includes disclosing personal information to law enforcement and government authorities when necessary to safeguard our interests and those of our users.

With Your Consent

We may disclose your personal information based on your consent or as required by law. Your consent may be requested in specific instances where it is necessary to collect, use, or share your personal information.

For any questions or concerns regarding our use of personal information or other privacy matters, please contact us at NECESITAMOS EMAIL

How We Share Your Personal Information

In addition to the situations already discussed in this Privacy Policy or at the time of collection, we may share your personal information with the following entities or individuals:

Related Companies

We may share your personal information with our affiliates, subsidiaries, and other related companies to facilitate transactions and for marketing purposes.

Service Providers

We share personal information with third-party service providers who assist us in operating our business. These services include website hosting, maintenance, database management, analytics, fraud protection, marketing, customer support, and other essential functions.

Advertising Partners

Personal information may be shared with third-party advertising partners for advertising campaigns and to analyze user interactions across our Services and other platforms for targeted advertising purposes, as described in the "Interest-Based Advertising" section.

Sweepstakes and Joint Marketing Partners

We collaborate with partners to offer contests, promotions, and joint marketing efforts. If you participate in these activities, we may share the personal information you provide with these partners.

Professional Advisors

We disclose personal information to professional advisors, such as consultants, legal advisors, and financial auditors, who assist us in various aspects of our business operations.

Law Enforcement and Compliance

Under certain circumstances, we may disclose personal information to law enforcement agencies, government authorities, and other parties as required by law or to protect our legal rights, security, and integrity.

Business Transactions

Personal information may be disclosed to third parties in connection with potential or actual business transactions, such as mergers, acquisitions, asset sales, financing, reorganizations, or bankruptcies.

Choices About Your Personal Information

You have several options to manage your personal information:

• Review and Update: You can review and update your personal information stored in your account. If certain changes are restricted, you can request updates by contacting us using the information provided below.
• Marketing Emails: Opt-out of receiving marketing emails by using the "unsubscribe" link in promotional emails or contacting us directly. You may still receive service-related communications necessary for transactions and account management.
• Cookies: Manage cookies through your browser settings. You can typically delete or disable cookies, but this may affect the functionality of our Services. Visit www.allaboutcookies.org for more information.
• Analytics: We use Google Analytics and similar tools to understand website usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Advertising Choices: Limit interest-based advertising by adjusting browser settings to block third-party cookies or using opt-out tools provided by industry organizations such as the Network Advertising Initiative and Digital Advertising Alliance. Some advertising partners may offer their own opt-out mechanisms.
• Do Not Track: Our Services do not currently respond to "Do Not Track" signals from browsers. Visit www.allaboutdnt.com to learn more about Do Not Track settings.

For any questions or concerns about how we use or share your personal information, please contact us at NECEISTYAMOS EMAIL

Security of Your Personal Information

No method of transmission over the Internet or method of electronic storage is completely secure. While we make reasonable efforts to protect your personal information from unauthorized access or acquisition, we cannot guarantee its absolute security.

 International Transfers of Personal Information

The Company is headquartered in the United States, and we utilize service providers located in the United States and potentially in other countries. Your personal information may be collected, used, and stored in these countries or other locations outside of your home country. Privacy laws in these locations may not offer the same level of protection as those in your home country. By providing your personal information, where permitted by applicable law, you expressly consent to such transfer, processing, and the collection, use, and disclosure practices described herein.

Contacting Us

If you have any questions or concerns regarding our Privacy Policy or any other privacy or security matter